211 Helpline

Through our free 211 helpline, we act as a bridge, providing referrals to statewide resources and services to ensure people have their basic needs met at any time, day or night.

What 211 Does in the Community

  • 2-1-1 operator assisting with a request for help

    Connects People to Resources

    Available 24 hours a day, seven days a week in multiple languages, 211 refers people—at no cost—to critical services like rental assistance, food programs, child care, employment resources and more.
  • 2-1-1 operator in front of an orange background

    Quantifies Need to Spur Action

    Using data gathered through our 211 helpline, we shape the United Way impact and funding strategies in addition to helping local lawmakers understand the needs of their constituents and advocating for policy change.
  • Happy family hoisting up their child

    Facilitates Emergency Response

    During COVID-19, real-time 211 data underscored the need for housing support and helped unlock $100 million in state funding for emergency housing assistance.

Where Needs Are Met with Hope

Who's Answering the Call?

2-1-1 operator in front of a blue background

Get Connected Through 211

If you need help getting your needs met, call, chat, text or search 211 to find resources in your community.

Why Support 211?

Mother with her two daughters standing in front of a beige house

Spread the Word

Help spread the word about 211 and connect people to the resources and services they need.