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Privacy Policy

Last Updated February 26th, 2023

This policy describes what personal information we collect and how we use it. 

Commitment to Privacy

Greater Twin Cities United Way (herein referred to as “United Way”, “our” or “we”) respects and protects the privacy of personal information. Your privacy is a priority, and we go to great lengths to protect it. This Privacy Policy applies to all information received by United Way, both online and offline, on any Platform, as well as any electronic, written, or verbal communications.

Commitment to Our Donors (“Donor Privacy Policy”)

We will only share donor information in accordance with this Privacy Policy and will not send mailings to our donors on behalf of other organizations.

Acceptance of Terms

By visiting our website, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the United Way website.

Information Collection

We will not collect personal information from you when you visit our website unless you provide the information to us voluntarily and knowingly. For purposes of this Privacy Policy, personal information means any information or set of information that identifies or could be used by or on behalf of United Way, or any of our partners to identify a natural or legal person.

  • Applying to work at United Way as an employee: When you apply to be an employee, we ask for a variety of types of data that are typical for employment applications including your résumé.
  • Making a financial contribution: When you make a financial contribution online, we collect your name, contact information and standard credit card data. This information allows us to process and fulfill your donation and notify you of your donation status.
  • Signing up for email updates: When you sign up to receive e-mail updates, we ask for your name and email address.
  • Other tracked information: When you request information about running a campaign, enter a sweepstakes, complete a survey, vote in online polls or any other function that uses a submit/go feature, we may track personal information you provide in our secure database of community supporters. An Internet Protocol (IP) address is a number assigned to your computer automatically when you use the internet. We use your IP address along with other users’ IP addresses to track usage patterns and improve our website. At no time is your IP address linked with anything that personally identifies the owner of the IP address.

Use of Cookies

We use “cookies” and other technologies to enhance your online experience. A “cookie” can be either permanent (i.e., it remains on your computer until you delete it) or temporary (i.e., it lasts only until you close your browser). A “cookie” is a small text file that helps us recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and track usage behavior and compile aggregate data that can lead to website improvements. Cookies may also help us customize certain content on the website. Cookies and other similar technologies collect non-personal information about the user of a particular IP address. If you do not want information collected through the use of cookies, you can deny or accept the cookie feature using a simple procedure available in most browsers. If you block cookies, however, you may lose some website functionality.

Security of Credit Card Information

We use a variety of safeguards to protect the security of your credit card transactions. We use technologies and processes such as encryption, access controls, network firewalls, physical security and other measures. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. United Way works with well-known third-party credit card processing companies that are in compliance with PCI DSS industry standards. These partners handle all information in accordance with laws enacted to protect consumers like you.

How We Use and Disclose Your Information

United Way will not send mailings to our financial donors on behalf of other organizations, unless a donor has given us specific permission to do so.

If you provide United Way with personal information when you visit our website, we may enter your name into our database so we can contact you to obtain your input, provide information about our programs and events, or solicit future contributions.

United Way tracks user traffic patterns with Google Analytics. This tracking is anonymous and not associated with individual users. You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics across all websites you use, visit Google Ad Settings. Learn more about Google Analytics.

United Way may also share macro-level tracking information with third parties for various reasons, such as to attract potential advertisers and/or grant-makers and to enhance the effectiveness of the website through consultants.

United Way may also share your information:

  • With other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and performing business, marketing, and other services to improve the quality of our organization and services. We provide these companies with only those elements of your information they need to deliver those services effectively.
  • To comply with laws and protection of our rights and the rights of others. We may disclose your information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our website; to enforce other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
  • In connection with transactions. We may disclose your personal information to vendors in order to process a donor payment or other transaction.
  • As described in a click-through agreement. We may disclose your information as described in any click-through agreement to which you have agreed.

We Care About Doing It Right

United Way is committed to accuracy and precision in processing your contribution information. We employ a variety of error-checking procedures, and our systems are subject to independent external and internal audits to ensure the privacy, security and accurate processing of your information.

Changes to this Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change or update this Privacy Policy from time to time. Please be aware that, to the extent permitted by applicable law, our use of the personal information and other information is governed by the Privacy Policy in effect at the time we collect the information. Please refer to this Privacy Policy on a regular basis.

Contact Us about Privacy

Contact if you want to:

  • be removed from our database,
  • correct or update your information, and/or
  • have questions about this Privacy Policy.

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