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Greater Twin Cities United Way Community impact Report

2025 results

Published 2026

We must re-imagine how we care for one another. 2025 brought federal policy changes in food, housing, education and other essential services that eliminated decades-long funding practices, and at a scale that no public or philanthropic organization is built to replace. Additionally, real and perceived fraud in healthcare and other social services has undermined public trust in legitimate nonprofits — forcing our already-strained partners to manage their work in new and sometimes costly ways. Our nonprofits are facing new fundraising and security realities while stretching to meet surging demand. Our families and businesses are navigating an impossible landscape of rising costs, less money and more uncertainty. Our
community is hurting.

We’re here for this. Greater Twin Cities United Way has been building relationships among nonprofits, volunteers, donors and employers to support our community for 110 years. We’ve stuck together through wars, pandemics and changing political landscapes. What comes next will look different from what we’re used to, and we will build it together.

United, we’ve already begun. In 2025, our trusted partnerships across sectors were a conduit to quickly
move funds, information and people to do the most good:

  • We responded. To help families struggling with the results of policy decisions including SNAP changes, we made emergency food grants, answered a surge in 211 resource helpline calls, and organized an emergency volunteer response that generated thousands of meals.

  • We stabilized. In April 2025, we launched Community Investments partnerships with 98 nonprofits doing the best work to meet urgent needs in housing, food, education and economic opportunity. Partners tell us that our multiyear flexible funding, free consulting services and personal relationships provide a rare source of reliability in the turmoil.

  • We kept investing in a thriving future. In 2025, working toward equity at a regional scale meant training more educators in the trauma-sensitive practices that nurture childhood brain development, investing in homelessness prevention for foster youth, and continuing to engage with lawmakers across the political spectrum.

Our shared vision of a community where all people thrive regardless of income, race or place matters now more than ever. Thank you for supporting us to enter 2026 stronger than before.

With gratitude,

John Wilgers headshot

John A. Wilgers
President & CEO

Shannon Smith Jones headshot

Shannon Smith Jones
Chief Impact Officer

Stacy Bogart headshot

Stacy Bogart
Chair, Board of Directors

2025: A Year of Change

  • January

    During the legislative session, we share insights from community relationships on how we can permanently support 211 resource helpline services, prevent homelessness for families and for young people exiting foster care, increase access to high- quality childcare, and support a thriving food system.

    February

    We celebrate young children at the Minnesota Capitol, alongside families, nonprofits and legislators rallying for early childhood success.

    MARCH

    Community members and nonprofits share impacts of federal executive orders and changes to funding and policies.
  • April

    Following the most competitive application process to date, United Way launches multiyear partnerships with 98 nonprofits doing the best work in housing, food, education and jobs. Our support includes $9.8 million in flexible funding and free consulting that will prove critical to navigating sweeping changes.

    May

    As part of United Ways of Minnesota, we release “The State of ALICE in Minnesota” report. It includes county-by-county insights into barriers for the 35% of Minnesotans who don’t make enough to cover the basics. We reveal how workers in crucial roles struggle to make ends meet, and how we can all benefit from closing gaps.

    June

    We begin making additional responsive grants to organizations impacted by federal funding cuts and uncertainty. Funds and free consulting help our partners manage emergencies ranging from a broken freezer to budget forecasting to keeping community members housed, fed and cared for. United Way’s responsive grants total $230,000 in 2025.
  • July

    Federal funding ceases for the Trevor Project’s dedicated national call center for LGBTQ+ individuals. Our local 988 Suicide & Crisis Lifeline continues to provide free, confidential support to all, including callers who may have chosen a dedicated LGBTQ+ response in the past.

    August

    Two children lose their lives and 21 people are injured in a tragic shooting at Church of the Annunciation. As our community grieves together, we give responsive grants for mental health supports for the teachers at Annunciation Catholic School.

    September

    With our coalition partners, we host the free Early Childhood Legislative Debrief with policy experts and state leaders to understand how federal funding and policy changes impact Minnesota families.
  • October

    The federal government shutdown and changes to SNAP benefits lead to a surge in need for emergency food services atop years of steady increase. We launch the Emergency Food Relief Campaign to provide immediate support to families facing hunger. Nonprofits and neighbors care for one another by donating, volunteering and hosting food drives.

    November

    Hundreds of volunteers participate in Home For Good, assembling 1,535 welcome home bins with household essentials for families achieving and maintaining stable housing.

    December

    Partners tell us that increased ICE activity is causing families to shelter in place, creating the immediate challenge of how to get food. Nonprofits leverage our flexible funding to expand services and meet quickly changing needs, including delivering food to families.

OUR IMPACT AT SCALE

Respond

One person reaches out with an urgent need. It’s a teen texting our 211 resource helpline to find shelter for the night, an elder seeking food and utility assistance to make ends meet, or a parent finding childcare so they can take their next career step. Or it’s a neighbor on the worst day of their life, finding safety and hope from a counselor at the 988 Suicide & Crisis Lifeline.

Thousands of volunteers show up. Twin Cities neighbors care for one another. Throughout the seasons, we listen to what’s needed and organize volunteers to deliver. Whether it’s backpacks full of supplies for K-12 students, welcome home bins with the basics to make a house a home, or ingredients to make meals as a family. And when emergencies happen, our trusted network acts fast to meet the most pressing needs.

Stabilize

Dozens of nonprofits join forces. We partner with community organizations doing the best work to provide stable housing, nutritious food, early childhood education, youth development and economic opportunity for adults. Our partners tell us that as they navigate a persistently tumultuous landscape, the flexible funding and free consulting we provide is crucial for their organizational stability. We funded 331 partners across all grants large and small in 2025. And we collaborated with many organizations beyond funded partnerships.

Invest in a Thriving Future

Sectors unite where it matters most. Informed by the strengths and needs we see in our everyday work, our innovation and advocacy teams engage employers, philanthropists, nonprofits, public agencies and elected officials to seize regional-scale opportunities. Together, we’re eliminating persistent barriers to early childhood development, stable housing, food getting where it needs to go, and wealth-building careers. We never stop investing in a thriving future where all families can meet their needs.
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211 RESOURCE HELPLINE

We all need help sometimes. In any given year, life brings personal and household emergencies. And in 2025, local families experienced greater uncertainty. Our 211 resource specialists provided 223,912 referrals in 2025 – about one every two minutes on average, day and night.

Housing remained by far the most common reason local people reach out. Requests for housing increased 5% vs. 2024. Utilities – an important element of stable housing – were the second-most common request and increased 3%.
79,206
HOUSING ↑ 5%
10,981
UTILITIES ASSISTANCE ↑ 3%
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988 Suicide & Crisis Lifeline

988 is here for everyone. If you or someone you know needs support, please call or text 988, or visit 988lifeline.org for free, confidential help 24/7.
The trained specialists at our 988 Suicide & Crisis Lifeline call center answered 44,018 calls in 2025 – 34% more calls than in 2024. That’s one caller finding hope for a brighter tomorrow every 12 minutes on average, day and night.

“We’ve seen growing reliance on 988 as a critical alternative to 911 for behavioral health needs,” said 988 director Carolina De Los Rios. “These transfers are part of our progress in building integrated crisis response pathways.”
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STABLE HOUSING

Our Goal: Episodes of homelessness are rare, brief and nonrecurring.
“Our [United Way] program officer connected us with an organization called Canine Inspired Change. As a result of that connection, we are very soon going to start having emotional support dogs at our North Minneapolis location. In 2026, we’re going to be opening eight affordable apartments to young people – so youth will be able to rent apartments from us. We want them to be able to have pets in their apartments, but we know that they’re going to probably need some education around pet ownership first, and Canine Inspired Change is going to provide that education as well. So that small connection is going to make a huge difference in the lives of our young people.”

– Katherine Meerse, Executive Director, Avenues for Youth
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FOOD SECURITY

Our Goal: All people have food that is nutritious, culturally relevant and affordable, sustaining their long-term food security.
In 2025, 21,224 community members accessed food shelves and other food programs supported by United Way - an increase of nearly 20% over the previous year.

Our Emergency Food Relief Campaign issued $40,000 in emergency grants to nonprofits helping families impacted by the federal government shutdown and SNAP disruption in fall 2025.
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EDUCATION

Our Goal: Families and caregivers are equipped to support children in becoming successful learners; children enter kindergarten ready to learn and thrive; and all youth have the skills, relationships and mindsets to choose and direct their own future success.
“Our partnership with Greater Twin Cities United Way is an excellent partnership. We’ve brought on a mental health therapist and a family therapist, which is really important to the young men that we serve. Often there’s a lot of stigma in the African American community when it comes to mental health and seeing a therapist. We have one of the great therapists in the country — Dr. Charles Morgan — who’s an African American man who comes in to speak with these young men. And the connections that they’ve made, in the way he’s allowed them to open up and be able to express themselves and work through their issues, has been tremendous. I credit that to United Way, for the funding that they have been able to provide us to expand our staff.”

– Korey Dean, Founder and Executive Director, The Man Up Club
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ECONOMIC OPPORTUNITY

Our Goal: All adults enter the workforce prepared for skilled employment and increased wealth.
In 2025, 3,184 adults obtained employment via job training and placement services supported by United Way, and 74% maintained employment for at least 12 months.

Nearly 300 community members participated in financial literacy workshops and other economic empowerment programs supported by Greater Twin Cities United Way.
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