Stories

I am thankful to Greater Twin Cities United Way because otherwise we wouldn’t have the home we do today. I went through hard times, but I couldn’t give up because of my kids.

Recently, a man called 211 a few days before his wife was expected to give birth to their first child. They were experiencing COVID-19 related unemployment and were behind on their rent. A 211 rent assistance specialist asked the caller a few questions to determine eligibility for the State’s COVID-19 Housing Assistance Program, and they were able to begin the application process over the phone.

Our model is housing first, and then we can work on other things. We welcome everyone, and we meet families where they are at today- no judgement.

As COVID-19 continues to affect those most vulnerable in our community, our real-time 211 call data is highlighting ongoing and increasing community needs – specifically a growing need for housing and rent assistance.