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COVID-19 Update

With the health and safety top of mind for our employees, community partners and the general public, we wanted to share updates with you on Greater Twin Cities United Way’s plan for continuing our service to the community and doing our part in limiting the spread of COVID-19.


Our internal business continuity team is meeting daily, focused on: 1) monitoring and following guidance from the Centers for Disease Control, the Minnesota Department of Health, state public health officials and United Way Worldwide; 2) developing contingency plans in preparation for a variety of scenarios; and 3) ensuring our employees are educated about preventive measures, including personal health, work-from-home protocols, social distancing in meetings and avoiding handshakes during this time.

We recommend The Minnesota Department of Health’s website for guidance, including best practices for schools, health care facilities, working spaces and more.


Greater Twin Cities United Way’s 211 Resource Helpline: If you or someone you know is in need, dial 211 or text the letters MNCOVID to 898-211. Our Certified Community Resource Specialists are trained to make appropriate referrals for people who believe they are experiencing COVID-19 symptoms. They also are available to connect people to resources and services related to accessing food, paying housing bills and other essential services. Another helpful resource is our 211 website.

Office Hours: While our office will be closed to the public, our staff will be working remotely and available, as always, during office hours. This policy will be in place until Friday, April 10; we will update it as we learn more and conditions change.


We are either canceling events or moving to a virtual format up until April 15, and we will be sharing specific details with those who have signed up as participants. Additionally, we will reassess our policy as needed for events that are scheduled to take place after that time.

Thank you for everything you’re doing to protect yourself and others during this difficult time, and thank you for your continued partnership. We will continue to keep you updated as we learn more.

Sincerely –

John Wilgers

President & CEO, Greater Twin Cities United Way

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